Quick Answer
Reject on the first confirmed fail
- • Desk fail: reject there.
- • Photo fail: reject there.
- • CCTV fail: reject there.
- • Once one layer is clearly broken, do not spend extra time proving the same reject again.
Reject Guide
Animal Hospital reject rules
Clean rejects are one of the cheapest wins in the whole game. The hard part is not learning that anomalies exist. The hard part is knowing when the answer is already strong enough to stop checking and close the shutter.
Best Order
Use the cheap layer first
- 1. Desk for obvious face, teeth, posture, and silhouette failures
- 2. Photo for almost-normal admits that need a closer comparison
- 3. CCTV for the final check when the patient still feels too close to call
Do not over-check
The common trap is checking three layers on a patient who already failed the first one clearly.
Do not under-check
The other trap is admitting a patient because the window read looked almost clean even though the photo or CCTV step was the whole reason that layer exists.
Speed comes after clarity
Faster runs come from clearer rules, not from rushing uncertain patients through the line.
Desk anomalies
Best if the reject should happen before the file or camera ever matters.
Static photo
Open this if your hesitation is specifically about one of the most argued photo rejects.
How to use CCTV
Use this if uncertain admits keep slipping through because the last check is too inconsistent.
Front desk tips
Open this if the real issue is your full intake rhythm rather than one reject edge case.